Privacy Policy
Last Updated: August 21, 2026
Heather Broadbent respects your privacy and is committed to protecting the personal information you share through this website.
This Privacy Policy explains what information may be collected when you visit HeatherBroadbent.com, how that information may be used, and the choices you have regarding your personal information.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- contact Heather through the website;
- inquire about a performance or other service;
- book a wedding, event, consultation, lesson, or other appointment;
- complete an event or music-preference form;
- subscribe to receive Journal updates, recordings, performance news, or other email communications; or
- otherwise communicate with Heather.
Depending upon how you interact with the website, this information may include your name, email address, telephone number, event date, venue or location, event details, musical preferences, and other information you choose to provide.
Bookings and Payments
Online scheduling and booking may be provided through Acuity Scheduling, a Squarespace service.
When you make a booking, information such as your name, email address, telephone number, appointment or event information, and other information necessary to complete the booking may be collected and processed through Acuity Scheduling.
Payments may be processed by third-party payment processors. HeatherBroadbent.com does not directly store complete credit-card information submitted through those payment processors.
Information provided during the booking process is used to:
- reserve and manage your booking;
- communicate with you regarding your wedding, event, lesson, or appointment;
- process payments;
- provide confirmations, reminders, and relevant follow-up information; and
- fulfill the services you have requested.
Contact and Event Forms
If you submit a contact, inquiry, or event-planning form, we may retain the information you provide so that we can respond to your request and provide the services you have requested.
After booking a performance, you may also be invited to provide information regarding your event, musical preferences, special requests, ceremony selections, or the atmosphere you would like Heather to create.
This information is used for planning and providing your performance.
Email Communications
If you specifically choose to join an email list, we may use your email address to send occasional communications such as Journal entries, new recordings, performance news, or other updates from Heather Broadbent.
Booking or contacting Heather does not automatically enroll you in marketing emails.
Where an email subscription is offered, you will be given the opportunity to affirmatively opt in.
You may unsubscribe from marketing communications at any time by using the unsubscribe link contained in those emails.
Transactional communications relating to an existing booking or service may still be sent when necessary to fulfill that service.
Cookies and Website Data
HeatherBroadbent.com may use cookies and similar technologies necessary for the website to function and to understand how visitors use the site.
Depending upon the features active on the website, these technologies may collect information such as:
- browser and device information;
- IP address;
- pages visited;
- referring pages or websites;
- approximate geographic information;
- interaction with website features; and
- general website traffic and usage information.
You can control or disable many cookies through your browser settings. Disabling certain cookies may affect how some website features function.
Analytics
The website may use analytics services to understand general visitor traffic and how the website is being used.
Analytics information may include information about pages visited, devices and browsers, approximate location, referral sources, and other general usage information.
Where required by applicable law, non-essential analytics or tracking technologies will be used only after appropriate consent has been obtained.
Embedded Content and Third-Party Services
Pages on HeatherBroadbent.com may contain or embed content provided by third parties, including audio players, videos, scheduling services, maps, social-media content, or other external services.
Embedded content may behave in the same way as if you visited the third-party website directly. Those services may collect information, use cookies, or track your interaction with their content according to their own privacy policies.
HeatherBroadbent.com may also contain links to other websites. Heather Broadbent is not responsible for the privacy practices or content of external websites.
How We Use Your Information
Personal information may be used to:
- respond to inquiries;
- provide requested services;
- manage weddings, events, lessons, and appointments;
- process and document payments;
- communicate regarding an existing booking;
- prepare musical selections and event details;
- operate and improve the website;
- maintain business, tax, accounting, and legal records;
- protect the website and prevent fraud or misuse; and
- send optional marketing communications when you have consented to receive them.
We do not sell your personal information.
Sharing Information with Service Providers
Information may be shared with trusted service providers when reasonably necessary to operate the website or provide requested services.
These may include providers used for:
- website hosting;
- scheduling and booking;
- payment processing;
- website forms;
- email delivery or email marketing;
- website analytics;
- security and spam prevention; and
- other technical services necessary to operate the website.
These providers process information according to their own terms and privacy obligations.
We may also disclose information when required by law or when reasonably necessary to protect our legal rights, safety, property, or users.
International Data Transfers
Heather Broadbent works internationally, and some third-party service providers used by this website may process or store information in countries other than the country in which you reside.
Where applicable, reasonable measures will be taken to use service providers and transfer mechanisms designed to comply with applicable data-protection requirements.
Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining booking and business records, complying with accounting or legal obligations, resolving disputes, and enforcing agreements.
Different categories of information may therefore be retained for different periods.
Your Privacy Rights
Depending upon where you live, including if you are located in the European Economic Area, United Kingdom, or another jurisdiction with applicable privacy legislation, you may have rights regarding your personal information.
These may include the right to:
- request access to personal information held about you;
- request correction of inaccurate information;
- request deletion of certain personal information;
- restrict or object to certain processing;
- withdraw consent where processing is based upon consent;
- request portability of certain information; and
- lodge a complaint with an appropriate data-protection authority.
These rights may be subject to legal exceptions, including information that must be retained for contractual, tax, accounting, or legal purposes.
Security
Reasonable administrative and technical measures are used to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Children’s Privacy
HeatherBroadbent.com is intended for a general adult audience and is not directed toward children for the purpose of collecting personal information.
If personal information concerning a minor is required in connection with violin study or another service, it should be provided by or with the involvement of the minor’s parent or legal guardian.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes to the website, services, technology, or applicable privacy requirements.
The date at the top of this page will indicate when the policy was most recently updated.
Contact
If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact:
Heather Broadbent
Email: hello@heatherbroadbent.com